Safe Gaming

Ad111's Responsible Gaming Policy

Gaming should be fun — not stressful. ad111 believes that responsible gaming means a happy, healthy experience for every player. We are here for you — always.

18+ Adults Only
24/7 Help Center
100% Self-Exclusion Feature
Free Counseling Services
What Is Responsible Gaming and Why It Matters

On ad111 Responsible Gaming means an approach to gaming where it stays purely for entertainment — not a source of financial stress or emotional harm. We know that habits can drift in the wrong direction without much warning. That's exactly why we help you stay on the right track from the very start.

Responsible gaming is more than following rules — it's a way of looking after yourself. Staying in control of your time, money, and emotions is what it means to be a responsible player. At ad111, we believe that with the right information and the right tools, every player can enjoy a healthy and enjoyable gaming experience.

Online gaming is growing rapidly in Bangladesh, with people of all ages — especially younger generations — joining these platforms. But many don't know when to stop or what healthy play looks like. ad111's Responsible Gaming section is always ready to give you full support on this.

If gaming causes anxiety rather than enjoyment, that's a sign you may need support. ad111 is always here for you.
Signs of Problematic Gaming

It's not always easy to recognize when gaming habits have become harmful. Watch out for these warning signs:

  • Spending beyond your budget but unable to stop.
  • Placing more bets trying to recover money you've lost.
  • Gaming is constantly on your mind and you're having trouble focusing at work.
  • Hiding your gaming activity from family or friends.
  • You feel restless or irritable when you're unable to game.
  • You are gaming with borrowed or loaned money.
  • Your eating, sleep, or daily routine is being disrupted.
If even one of these signs applies to you, contact our support team today. Don't wait.
Responsible Gaming Tools at ad111

Ad111 offers several practical tools that let you manage your own gaming experience. Using them is entirely your right, and they come at no cost or penalty.

Tools Description Applicability
Deposit Limit Set a daily, weekly, or monthly maximum deposit amount Active
Bet Limits Control the maximum amount per bet Active
Loss Limits Automatically stop play when a set loss amount is reached Active
Session Time Limit Set a maximum session length for uninterrupted play Active
Cooling-Off Period Take a break of 7 to 30 days with a temporary account suspension Active
Self-Exclusion Permanently or long-term account closure Active

To activate these tools, go to your account settings or reach out via our support chat. Any request to increase a limit requires a 24-hour waiting period — this is in place to protect you.

How to Set Up Self-Exclusion

If you feel you need a break — whether temporary or permanent — ad111's Self-Exclusion Use the feature — it's completely confidential and takes effect immediately.

1
Open Account Settings

After logging in, click the profile icon and go to the "Responsible Gaming" option.

2
Choose your self-exclusion duration

30 days, 6 months, 1 year, or permanent — choose what works for you.

3
Confirm

Once confirmed, your account will be locked immediately. Permanent exclusion requires contacting our support team.

4
Get Support

During your exclusion period, our counseling team is always here to support you.

While self-exclusion is active, ad111 will not send any promotional emails or bonus offers.
Budget Management & Healthy Gaming Habits

The most important part of responsible gaming at ad111 is planning your budget. Before you play, decide how much you can afford to spend on entertainment — and never go beyond that limit.

  • Set an entertainment budget: Only use money you can afford to lose without it affecting your daily life.
  • Don't try to chase your losses: "Just one more game and I'll win" — don't fall into that trap. A loss is a loss.
  • Take regular breaks: Take at least a 10-minute break every hour. It's good for both your eyes and your mind.
  • Treat wins as a reward, not an expectation: Winnings are never guaranteed. Treat them as a possible bonus, nothing more.
  • Make time for other activities: Family, friends, and hobbies matter more than gaming.
  • Don't play on impulse: Avoid gaming when you're angry, upset, or under stress.

Remember, every game outcome on ad111 is entirely random and controlled by certified RNG. No "strategy" or "system" can guarantee a result.

Minor Protection

Ad111 is a strictly 18+ platform. We have put multiple measures in place to keep minors away from gaming:

  • Verifying your date of birth at registration is mandatory.
  • Age is verified during the KYC process using a national ID card or passport.
  • If a user is identified as a minor, their account is closed immediately.
  • Parents and guardians are encouraged to use parental control software.

If you suspect a child or teenager in your household has accessed this site, contact our support team immediately.

Quick Self-Assessment

Ask yourself the questions below. If you answer "yes" to more than one, please seek support.

1

Have you spent more than you budgeted for gaming?

2

Do you keep playing after a loss to try to win back what you've lost?

3

Do you feel restless or angry when you can't game?

4

Are you hiding your gaming from the people you care about?

5

Want to cut back on gaming but can't?

6

Is gaming eating into your work or family time?

Even a single "yes" means it's time to seek help. There's no shame in it.
Help & Contact

The ad111 support team is available 24 hours a day.

Healthy Gaming Tips
  • Set a budget before you play
  • Take regular breaks
  • Play for Entertainment Only
  • Don't game with borrowed money
  • Don't bet on impulse
  • Don't Chase Your Losses
Our Commitment

How ad111 Takes Care of You

6 Core Steps ad111 Takes to Ensure Responsible Gaming

Personalized Limit Settings

Set your own deposit, bet, and session time limits. Your control, your call.

Real-Time Spending Tracker

You can view your total spending, wins, and losses at any time from your account dashboard.

Automatic Alerts

You will receive an automatic alert when you are approaching your set limit — a heads-up before overspending.

Identity Verification & Age Confirmation

Every account goes through a strict KYC process to verify age and identity. Minors are completely blocked from accessing the platform.

Professional Counseling Support

Concerned about gaming addiction? Our trained support team offers completely confidential guidance.

Instant Self-Exclusion

Temporarily or permanently close your account in just a few clicks. No questions asked, no obstacles.

FAQs

Responsible Gaming FAQ

Yes, all of ad111's responsible gaming tools — including deposit limits, bet limits, self-exclusion, and cooling-off periods — are completely free and available at any time. Using them does not result in any penalties or bonus cancellations.

No, self-exclusion keeps your balance safe. Once the exclusion period ends — or upon contacting support for permanent exclusions — you will have the option to withdraw your remaining balance.

Yes, lowering a limit takes effect immediately. However, increasing a limit requires a mandatory 24-hour waiting period. This rule exists to protect you — so you don't make impulsive decisions in the heat of the moment.

A cooling-off period is a short-term break — from 7 to 30 days. You cannot log in to your account during this time, but it reactivates automatically once the period ends. Self-exclusion is longer-term — from 30 days up to permanent. Reactivating a permanent exclusion requires approval from our support team.

Contact our support team right away. We will immediately reset your password and secure your account. If a minor in your household has accessed the account, it is essential that you let us know.

Reach out to the ad111 support team directly — we can point you toward professional help. You can also contact the Ministry of Health's mental health helpline or local counselling services.
Start Gaming Safely

Play Responsibly, Play Happily

Join ad111 and enjoy Bangladesh's safest and most responsible gaming experience.

বাংলা